Starting a subscription with Nurturing by Nature is easy! When you find a product that you like, simply choose the "Subscribe and Save" option and select how frequently you would like to receive your order from the dropdown. 

Once you've made your selection, proceed through the checkout process as usual. That's it! You're now subscribed to receive regular deliveries of your chosen product, hassle-free and with the added benefit of saving time and money.

With our raw pet food subscription service, you have the flexibility to choose how often you'd like your deliveries. You can opt to receive your subscription every 14, 21, 30, 40, or 60 days, depending on your pet's needs and your preferences.

Yes. If you’re going away on holiday or need to pause your subscription for any other reason, you can do so from your account. Simply log in, select Manage Subscriptions, select your upcoming order and choose ‘Skip this order’. You can skip as many future orders as you need.

Yes, you can change the frequency of your subscription from within your account.

1. Select 'Manage Subscription'
2. Select 'Subscriptions'
3. Select 'Order Frequency'
4. Choose new frequency from dropdown and select 'Update frequency'

Please note, this will not change the delivery date of your upcoming order, only the orders following this. You can change the delivery date of your next order from within Subscriptions.

When logged in, you can view your available points balance and reward information via the pop-up in the bottom right of your screen.

Navigate to the Account Login page to access your account. 

Yes, we offer nationwide delivery across the UK.

Yes, we are based in Dorset and have four stores available to customers. They are located in Christchurch, Upton, Ferndown and Wimborne. See our contact page for further details.

Your delivery is carefully packaged within a temperature-controlled box to ensure that your raw pet food arrives fresh and frozen. Our raw pet food packaging is also fully recyclable!

Yes, we offer next day delivery for all orders processed before 12pm noon. Orders processed before this time are dispatched on the same day whenever possible.

We only use human-grade ingredients sourced from trusted suppliers in the UK, whom we have personally visited to ensure the quality and origin of the food. By responsibly sourcing the very best ingredients, we provide you with the best possible raw food products for your dogs and cats.

Our DEFRA approved factory is equipped with state-of-the-art machinery, ensuring that our products meet the highest standards of safety and quality. We treat our pet food production with the same care and attention to detail as we would for our own meals, processing it as if it were for our own table. 

We conduct rigorous bacterial testing on our raw dog food and cat food to ensure safety and quality. Samples from each batch are sent to an external UKAS laboratory for testing, and we regularly swab test our production facility and equipment. 

You can find out more about our process, from sourcing to delivery, in this helpful video.